Legal

Refund Policy

Last updated: July 8, 2026

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30-day money-back guarantee

If you're not happy within your first 30 days, contact us for a full refund of your initial hosting fee — no hard feelings.

After 30 days

Monthly plans are non-refundable after the first 30 days. For annual plans, we may offer a prorated refund of unused full months at our discretion.

Exclusions

Domain registrations, third-party services, and add-ons are non-refundable once provisioned. Refunds are not available for accounts terminated for Terms of Service violations.

How to request

Email support@jujuhosting.com from your account email and we'll take care of it.